Best Western Albany Airport Inn

Best Western Albany Airport Inn

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Best Western Albany Airport Inn Reviews

Guest reviews are submitted by our customers after their stay at Best Western Albany Airport Inn

Guest reviews

• Best Western Albany Airport Inn
  Family with children

  8.210

  Proximity to airport

  No exercise room. However, did have a delightful am walk at The Crossings, suggested by one of your staff.

• Best Western Albany Airport Inn
  Single

  8.810

  Fresh chocolate chip cookies served free late afternoon.

  Heated pool was quite cold.

• Best Western Albany Airport Inn
  Single

  7.410

  Good Location for restaurants airport and convention location nearby. The staff was friendly and accomadating.

  The bath tub did not drain after I took a shower! :(

• Best Western Albany Airport Inn
  Single

  6.210

  Airport evening pickup was by private car and young driver was very courteous and friendly.

  Even " newly remodeled" rooms seemed pretty run down and showing it's age. Arrived to several fire alarms going off!

• Best Western Albany Airport Inn
  Group of friends

  8.810

  I liked pretty much everything, the rooms were clean, the bathroom was clean,the beds were comfortable. Its not a luxury hotel but it served its purpose. I slept very well.

  The only thing I did not really like was the breakfast, but that was just me.. My friend liked it The food was good and hot variety of milk, juice, cereals, and bread for toast, the bacon was crispy. There were hash browns and scrambled eggs and fresh fruit. I only eat egg whites and do not have the bacon nor the hash browns. Do I only had coffee and fruit. it would be nices if they had actual plates and coffee cups and not use styrofoam.

• Best Western Albany Airport Inn
  Single

  8.210

  I like that the staff were very pleasant and the Inn was very clean especially my room.

  I had a really good experience staying at the Inn. I would definitely stay there again.

• Best Western Albany Airport Inn
  Single

  8.210

  The room was set up well. It was great to have breakfast as part of the room price.

  There was a very small amount of mold on the grout in the shower. One morning the wireless internet did not work in my room and the company providing the wireless service was not helpful in fixing the issue. By that evening the wireless service was up and running.

• Best Western Albany Airport Inn
  Single

  7.410

  Bathroom shower had mildew on walls and shower curtain didn't close properly. Cleaners didn't restock soap shampoo or coffee as well

• Best Western Albany Airport Inn
  Older travelers

  7.410

  It was close to the airport and offered a free shuttle to the airport.

  The shuttle stopped running at midnight, although it did not say that in any of the advertising. The shuttle did not arrive at the airport in a timely fashion after I called it and in fact, I had to call a second time, 20 minutes after the first call.

• Best Western Albany Airport Inn
  Single

  10.010

  I appreciated the catering to me that was done by the staff when they saw I was an 81 yr. old with emphysema and had me booked on the second floor far from the lobby. They went out of their way to try to make me comfortable at 9 p.m. I also want to commend Colleen Robbins for all the care she took of me also in the lounge. I would definitely stop there again and would also recommend this Best Western.

• Best Western Albany Airport Inn
  Group of friends

  6.610

  The staff is really friendly and helpful.

  Unfortunately there was a loud cricket either in my air conditioner which was also very loud or just outside my room. Tried to change rooms at 2 am but gave me the excuse that it was full. Beds were updated, large and comfortable but couldn't relax because something was making me itch all night so I slept on my car blanket. However, my grandmother's bed was fine. Bathrooms seemed run down and not very clean because they need to be updated from floor to ceiling but the towels were pretty good. I stayed there based on previous reviews... Definitely will not return and won't recommend. Maybe it was my room 109 that was the problem. Just not good value.

• Best Western Albany Airport Inn
  Single

  7.010

  the buffet breakfast

  It was very convenient for me. The only thing that was a problem for me was that I arrived at the railway station, Albany-Renslessauer, and had to phone the hotel four times to check that the car was on its way. I waited an hour and a quarter until the car arrived.

• Best Western Albany Airport Inn
  Single

  9.610

  It was very clean and the staff was friendly, it would be nice if you had at least coffee earlier in the morning.

• Best Western Albany Airport Inn
  Single

  8.210

  I very much enjoyed my stay at your inn and have nothing but praise for the people I spoke with. In candor, I offer two suggestions: 1. Rooms should be serviced before three in the afternoon. 2. Build a fitness facility on site; Planet Fitness offers a fine experience, but the facility is a two mile drive, through substantial traffic, away. Nevertheless, I would certainly consider staying at Best Western in the future and I have recommended your site to friends and associates. John D. Iannotti

• Best Western Albany Airport Inn
  Family with children

  9.210

  Friendly accommodating staff when Booked.net reservation could not be found anywhere. Availability of towels at poolside. Gratis hot breakfast. Delicious cookies at front desk. Convenient parking, convenient location. I would stay here again.

  Would have preferred bathroom sink with coffeepot outside actual bathroom/toilet area.