Best Western Albany Airport Inn

Location only.

Internet is not working all the time. Problem with toilet many times.

The location to the airport, the price are very good.

Impressed with everything! Staff were friendly, room was stocked with everything you would need, pool was relaxing. A brilliant stay.

Pillows in King Bed--there were about 6 small pillows at top of bed. Design of pillows fit with style of room/hotel, but comfort was then compromised. One was too little and two were two big to sleep on. Would prefer standard sized pillows.

Firstly we didn't stay at the Albany Airport Inn! When I phoned to ask for them to pick me up they initially said that my reservation was for the next week (no it wasn't) but then said they would accommodate me at their sister hotel (best western sovereign) as they were full. Reading other reports this seems to happen quite often, I guess they had moved me as I only had a reservation for 1 night. So if staying at this exact hotel is important to you beware. However it was fine for us as we only wanted a night stopover. The big plus was they picked us up from the train station and took us to the airport the next morning, all for free. The room was a typical dark wood business affair and was a bit noisy as it was next to the hotels aircon xplant. other rooms would be fine. Given the rate we paid and the transfers this was a bargain.

Service at the Scenarios "Restaurant" was nonexistent,at best. Bar tender,or whomever,seemed totally over his head or a brand new employee.

Clean, and inviting. Hotel staff actually care about your needs. Not one single issue and the price us remarkable

Pleasant front desk personnel. Close to airport.

The carpeting in my room was in terrible shape.

nothing in partifular

Staff were friendly. Hotel was close to my meeting location. Afordable price.

The comp breakfast food quality was very poor.

Every member of the staff, from reception to housekeeping to shuttle driver, was super helpful and professional. The shuttle service provided very convenient transportation between the train station, hotel, and airport.

Good location, good price,a pretty good breakfast included with room price; older hotel, basic, no frills but the bed was super comfy, room appeared pretty clean - good for a one or two night stay

Really long hallways, long walk to rooms; they had a problem at the front desk locating my Booked.net reservation but manager was able to solve the problem, staff was pleasant

It is a perfect place when you are on a conference, the staff is friendly and supportive, the breakfast a good start in the day and in the evening you have a warm swim in the pool and who likes finds a gym room for excercises

The room,check in and check out .excellent breakfast,convenient to restaurants and place where our conference was held

nothing everything was very fine.

price is cheap. Does it.

I will never ever use Best Western Inn. The hotel has a moldy smell. I used them for several times. Only have a good experience in Ken. Now I totally gave up.

Rooms were nice, Flatscreen TVs

Bathroom door broken. Hallways not air conditioned. Pool area was hot. Staff put me on hold for a long time when I asked for directions.